Shipping Policy
Shipping Policy
🚚 Shipping Policy – Aura Dhoop
At Aura Dhoop, we are committed to delivering your orders safely and on time.
📦 Order Processing
All orders are processed within 1–2 business days after confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
🚛 Shipping Time
Standard Delivery Time: 3–7 business days across India.
Delivery time may vary depending on your location and courier service availability.
💰 Shipping Charges
Free Shipping on prepaid orders above ₹499 (can be adjusted as per your strategy).
A nominal shipping charge may apply on orders below this amount.
Cash on Delivery (COD) charges may be applicable (if enabled).
📍 Shipping Coverage
We currently ship across India.
🔍 Order Tracking
Once your order is shipped, you will receive a tracking ID via SMS/Email/WhatsApp.
You can track your shipment through the courier partner’s website.
⚠️ Delays
Delivery may be delayed due to unforeseen circumstances such as:
Weather conditions
Transport disruptions
Remote location accessibility
📦 Packaging
All products are packed securely to ensure safe delivery without damage.
In case of any damage, please contact us within 24 hours of delivery with proof (photos/videos).
❌ Failed Delivery / Incorrect Address
Please ensure your address and phone number are correct.
Aura Dhoop is not responsible for delays or losses due to incorrect details provided by the customer.
📞 Contact Us
For any shipping-related queries, contact us:
📧 Email: contact@auradhoop.com
📱 Phone: +91-6389519513
✨ Aura Dhoop – Fragrance of Divine Energy